privacy policy

PRIVACY POLICY
Raisina Luxury
Effective Date: August 14, 2026
This Privacy Policy describes how Raisina Luxury ("we", "us", or "our") collects, uses, and discloses your information when you visit or make a purchase from https://raisinaluxury.in/ (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.
This Site is operated by an individual based in Maharashtra, India.
1. Information We Collect
We collect the following types of personal information when you interact with our Site, place an order, or contact us:
● Β  Β Email address
● Β  Β First name and last name
● Β  Β Phone number
● Β  Β Address, State, Province, ZIP/Postal code, Country
● Β  Β Other information you voluntarily provide to us, such as order details, preferences, or correspondence
We do not knowingly collect more information than is necessary to fulfill the purposes described in this policy.
2. How We Use Your Information
We use the personal information we collect for purposes including:
● Β  Β Processing and fulfilling your orders
● Β  Β Communicating with you about your order, inquiries, or customer service requests
● Β  Β Improving and maintaining our Site
● Β  Β Complying with legal obligations
3. Payment Processing
Payments made on our Site are processed securely through PayU. We do not directly store your full payment card details; this information is collected and processed by our payment processor in accordance with its own privacy policy and security standards.
4. Cookies and Tracking Technologies
Raisina LuxuryΒ  uses third-party analytics tools (such as Google Analytics) or remarketing/advertising services to track your activity on the Site. WeΒ  do not display third-party advertisements on the Site.
The Site may use minimal, strictly necessary cookies required for core functionality, such as maintaining your shopping cart and enabling checkout.
5. Email Communications
We may send marketing or promotional emails to users. We may contact you directly regarding your order, account, or in response to an inquiry you submit to us.
6. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
● Β  Β Our payment processor (PayU), solely to process transactions
● Β  Β Service providers who assist us in operating the Site, where required
● Β  Β Law enforcement or regulatory authorities, where required by law
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for order fulfillment, customer service, and compliance with legal obligations.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of the information we hold about you. To exercise any of these rights, please contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us by email:
Email: raisinaluxurycare@gmail.com